Important information for refugees from the Ukraine
We provide accommodation for Ukrainian families in selected houses. However, the Häuser zum Leben cannot provide apartments directly to refugees. The allocation of the apartments takes place via the Fonds Soziales Wien. A first point of contact for refugees offers Humanitäre Ankunftszentrum.
If you have any questions general questions please contact the 24h hotline of the Bundesagentur für Betreuungs- und Unterstützungsleistung (BBU):
+43 1 2676 870 9460 or
hhtps://bbu.gv.at/ukraine
Information for refugees from Ukraine
The first point of contact for people fleeing Ukraine is the Humanitarian Arrival Center (Humanitäres Ankunftszentrum) of the City of Vienna.
Address
Engerthstraße 267-269 (Sport & Fun Halle Leopoldstadt)
1020 Wien
Accessibility: subway, bus, streetcar or by car.
You can currently use all public transport in Vienna for free and without a ticket.
At the Humanitarian Arrival Center you will receive:
- Medical care
- emergency sleeping facilities
- Food and drinks
- Medical and psychosocial care
- Information on orientation in Vienna
- Covid 19 tests
Consulting center at the Austria Center Vienna for further planning
- Individual initial counseling and general social counseling
- Clarification of housing needs and housing placement
- Psychosocial support on site
- Socio-medical counseling and treatment
Currently, you need an appointment for the counseling center.
read moreAddress
Austria Center Vienna (AVC)
Bruno-Kreisky-Platz 1
1220 Wien
Accessibility: subway, bus, streetcar or by car.
You can currently use all public transport in Vienna for free and without a ticket.
